Last updated May 29, 2026
Privacy Policy
This policy explains how DoorHQ handles information from visitors, applicants, checkout customers, and clients.
1. Information We Collect
We may collect contact details, company details, property management service areas, application responses, checkout selections, onboarding materials, messages, support requests, and website usage data. Payment details are handled by payment providers such as Stripe or NOWPayments.
2. How We Use Information
We use information to evaluate fit, provide services, process purchases, deliver website and SEO work, communicate with you, improve our funnel, measure performance, prevent abuse, and comply with legal obligations.
3. Payments and Checkout
DoorHQ may receive payment status, customer, transaction, invoice, and package metadata from payment providers. We do not intentionally store full card numbers, card security codes, or private crypto keys.
4. Analytics, Ads, and Cookies
We may use analytics, pixels, cookies, server logs, and attribution tools to understand traffic, measure conversion events, improve pages, and evaluate marketing performance. You can control cookies through your browser settings.
5. Service Providers
We may share limited information with vendors that help us host the site, process payments, send email, manage forms, analyze traffic, provide customer support, and deliver services. We do not sell applicant or customer information.
6. Retention
We keep information as long as needed to provide services, maintain records, resolve disputes, improve operations, and meet legal or tax obligations. You can request deletion where applicable.
7. Security
We use reasonable administrative, technical, and organizational safeguards. No internet transmission or storage system is perfectly secure, so we cannot guarantee absolute security.
8. Your Choices
You may request access, correction, deletion, or a copy of your information by contacting us. You may also unsubscribe from non-transactional emails where an unsubscribe option is provided.
9. Contact
Privacy questions and data requests can be sent to support@getdoorhq.com.