Last updated September 3, 2026
Privacy Policy
This policy explains how DoorHQ handles information from visitors, applicants, checkout customers, and clients.
1. Information We Collect
We may collect contact details, company details, property management service areas, application responses, checkout selections, onboarding materials, messages, support requests, and website usage data. Payment details are handled by payment providers such as Stripe or NOWPayments.
2. How We Use Information
We use information to evaluate fit, provide services, process purchases, create requested website analyses and direction-only demos, communicate with you, improve our funnel, measure performance, prevent abuse, and comply with legal obligations. Analysis and draft content may be prepared with automated and AI-assisted tools.
3. Payments and Checkout
DoorHQ may receive payment status, customer, transaction, invoice, and package metadata from payment providers. We do not intentionally store full card numbers, card security codes, or private crypto keys.
4. Analytics, Ads, and Cookies
We may use analytics, pixels, cookies, server logs, and attribution tools to understand traffic, measure conversion events, improve pages, and evaluate marketing performance. You can control cookies through your browser settings.
5. Service Providers
We may share limited information with vendors that help us host the site, process payments, send email, deliver consented SMS or WhatsApp messages, generate AI-assisted analysis or authorized voice narration, store private-by-link media, manage forms, analyze traffic, provide customer support, and deliver services. We do not sell applicant or customer information.
6. Retention
We keep information as long as needed to provide services, maintain records, resolve disputes, improve operations, and meet legal or tax obligations. You can request deletion where applicable.
7. Security
We use reasonable administrative, technical, and organizational safeguards. No internet transmission or storage system is perfectly secure, so we cannot guarantee absolute security.
8. Your Choices
You may request access, correction, deletion, or a copy of your information by contacting us. Email, SMS, and WhatsApp consent are not a condition of purchase. You can unsubscribe from non-transactional email, reply STOP to SMS, opt out in WhatsApp, or ask us to stop outreach at any time. Message and data rates may apply.
9. Contact
Privacy questions and data requests can be sent to support@getdoorhq.com.